Enjoy The Comforts Of Home At SureStay Hotel by Best Western Vallejo


SureStay Hotel by Best Western suites provide its guests with both comfort and convenience. A wide selection of rooms is available to choose from to match your specific needs and desires. Kick back and relax on your superior mattress. You are sure to stay entertained with our 32-inch flat-screen satellite TVs and high-speed internet access. Need to finish off some work? No problem! Our quality desk and chair will provide you with the concentration needed to do so. You will discover plush towels, complimentary toiletries, and a hairdryer in your spacious private bathroom. Toothpaste, shaving cream, shower caps, and sewing kits are also available on request. Gracious room service staff will drop by your suite during the day to ensure it stays clean and fresh.


Our property’s features and amenities provide guests with a home away from home. Start your sunny California days right with our deluxe complimentary continental breakfast, including fruit, bagels, yogurt, juice, pastries, cereal, and more! Our lobby lounge is also available around-the-clock for you to relax and unwind with a hot or cold beverage in hand. Our business travelers will be pleased to discover that a faxing and photocopying service is also available. Finding parking is not an easy task in Napa Valley. We’ve got you covered! For a small fee, you’ll have access to a private parking lot reserved exclusively for our guests. Our staff is available 24-hours a day if you have any further needs, questions, or concerns.


SureStay Hotel by Best Western central location is within steps of a Safeway and FoodMaxx supermarket for you to pick up any forgotten items or a snack. There are also numerous eateries within walking distance of our location. We recommend Vallejo Black Bear Diner, Michael Warring, and Urban Counter. The winery and recreation scenes are ever-growing in Solano County. Embark on a nature walk, enjoy thrill rides at the amusement park or tour one of the many nearby wineries.


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SureStay Hotel by Best Western Vallejo Features & Amenities

General Services

Designated Smoking Areas In-Room Coffee Heater Family Rooms Cable TV Non Smoking Rooms 24-Hour Front Desk Iron/Ironing Board High Definition Television Flatscreen TV Direct Dial Phones Paid Self Parking Air Conditioned Microwave Tour and Ticket Assistance High-Speed Internet Hairdryer Elevator Refrigerator Alarm Clocks Multilingual staff

Business Services

Business Center Fax Service (Fees May Apply) Wireless High Speed Internet (Free)


No Pets Allowed (ADA Defined Service Animals Allowed) Rollaway Bed (Fees May Apply)


24 Hour Coffee and/or Tea In The Lobby Complimentary Continental Breakfast Vending Machines

ADA/Accessible Features for the Overall Property

Main Features of Hotel Accessible on Ground Floor Hotel Provides Proper Number of Accessible Guest Rooms Stipulated by ADA Door hardware (lever, pull, panic bar, etc.) usable with one hand, without tight grasping, pinching or twisting of the wrist WCAG Level 2.1 Website ADA Accessible Guest Room Staff Has Access to Information About Guest Rooms Accessible Elevator People in Need of Accessible Features Can Book Accessible Rooms During The Same Time and Terms That Others Can Reserve Rooms 32 Inch Wide Openings to Common Areas No steps or abrupt level changes that will impede access for persons who use wheelchairs, walkers and other mobility aids between accessible parking and entrance Hotel Provides Proper Number of Accessible Parking Spots Including Van Accessible Spots Stipulated by ADA Ground Floor Hotel Entrance Wheelchair Accessible All doorways to and within Accessible Guest Rooms are Wheelchair Accessible Staff is Trained to Offer Assistance to Ensure Accessibility Accessible Guest Rooms with 32 Inch Wide Openings Registration Desk is Accessible Accessibility Equipment for The Deaf No steps or abrupt level changes that will impede access for persons who use wheelchairs, walkers and other mobility aids between accessible parking and guest room entry Key card reader positioned so persons who use wheelchairs may approach and operate the opener Hotel corridors a minimum of 36” wide Wheelchair Accessible Route From The Accessible Parking Space To The Facility’s Front Entrance and Registration Desk All Signs on The Property are Easy to Read and Free From Reflective Material Van Accessible Parking Accessible Registration Check-in Counter Service Animals Allowed At No Additional Charge Accessible Business Center On-Site Designated Accessible Parking

SureStay Hotel by Best Western Vallejo Policies

These are general hotel policies. Policies may vary per room type. Please check the accompanying room details accordingly.

Check in Time - 03:00 PM
Check out Time - 11:00 AM
Currency - USD ($)
Extra Child Cost - $10.00/Night
Extra Adult Cost - $10.00/Night

Cancellation Policy

48 hours
Policy Details

We have a 48-hour Cancellation Policy. If you wish to cancel or modify a reservation, you must do so by 3 PM 48-hours or 2 days prior to your arrival date. If you cancel or modify your reservation post the expiration of the Cancellation Period or you fail to show up, a no-show charge will be levied on your credit card for one full night plus tax. Early departures are considered last-minute cancellations and are non-refundable. Holidays & special events are subject to seasonal rates. Non-refundable reservations cannot be canceled or modified - total reservation amount will be charged in case of cancellation or no-show. The hotel reserves the right to cancel your reservation. A refundable deposit is required upon check-in. NO PETS ALLOWED. Any guest who violates the pet policy will be charged a cleaning fee. If your reservation has been paid in advance or you elect to pay by cash, a security deposit via credit card will be required upon check-in and will be charged in the event that damages outlined herein occur. The hotel takes a credit preauthorization but does not accept cash deposits. 


Experience SureStay Hotel by Best Western comfort and lavishness in our suite’s which are fully equipped with modern furnishings, high-quality amenities, and separate bar areas. The property’s features and amenities include a complimentary breakfast, 24-hour staff, lobby lounge, free parking, and free Wi-Fi.


Guests at SureStay Hotel by Best Western are provided with a continental breakfast in the hotel lobby each morning with a wide range of food options to suit your dietary preferences. The lobby lounge is supplied with coffee, tea, and water for you to enjoy throughout the day. Our hotel staff members are happy to acquaint guests with the hotel amenities and features and recommend attractions around the area.

Guest Parking

Free covered parking is available for our hotel guests. Our lot has ample space for your cars, campers, RVs, and buses.


Guests are provided with complimentary high-speed internet access throughout their stay at SureStay Hotel by Best Western.

Children and Extra Beds

Children are welcome to stay at our hotel! In fact, up to two children under 16 years stay free when using existing beds. Cribs are not available. However, we can supply one extra bed per suite upon request for an additional USD 10  per night.


We do not permit the stay of pets without an ADA Defined Service Animal status.

Accepted Payment Methods

Visa, MasterCard, American Express, Discover. This hotel reserves the right to pre-authorize credit cards prior to arrival.

Terms & Conditions

This property is privately owned, and the management reserves the right to refuse service to anyone and will not be responsible for accidents or injury to guests or for loss of money, jewelry or valuables of any kind. Once checked in, no cancellations. All linens are inventoried: missing or damaged linens will be charged. Any damages to hotel property will be charged an additional fee upon assessment. Any damages to hotel property will be charged an additional fee upon assessment. This is a non-smoking hotel. Guest acknowledges that smoking and vaping is not allowed in a guest room, or any non-smoking designated area. If anyone in guest's party smokes or vapes in a non-smoking guest room, or any non-designated smoking areas, the guest hereby expressly authorizes hotel management to charge the credit card the amount to reimburse the property for the additional cost of cleaning a guest room.